Refund Policy

A 60-Day Money-Back Guarantee

Every Thermo Burn Pro order is backed by a 60-day money-back guarantee. If it doesn't meet your expectations, contact our team within the guarantee period and follow the refund process.

Requesting A Refund

Contact our team and we'll walk you through the process:

✉️ store@thenorthscale.com

Processing Time

Once your return is confirmed, we process refunds promptly.